Common Problems

Issues covered here:

GitHub Copilot / Positron Assistant Issues

Most often, issues with Positron Assistant and GitHub Copilot are related to authentication, configuration, or exceeding the free-requests quota.

  • You may not have activated GitHub Copilot through a private or WB subscription. Check the GitHub Copilot setup guide for details.

  • Check whether you still have free premium requests available. If you have exhausted your quota, you will need to wait until it resets or subscribe to a paid plan. See the GitHub Copilot setup guide for details.

  • Positron Assistant may not be enabled or configured to use GitHub Copilot as the provider. Check the Positron Assistant setup guide for details.

If error messages persist after confirming the above, contact ITHelp@worldbankgroup.org for assistance and github@worldbankgroup.org to verify that your GitHub Copilot subscription is active.

Positron Update

Positron shows a notification that an update is available but the update fails.

  • Reinstall Positron from the Software Center to get the latest version and restore auto-update functionality. See Software Setup for details.

Python UV Installation Problem

For example:

  • Running pip install uv fails, or uv --version returns command not found / not recognised after installation.
  • uv installs but does not work in the terminal or Positron, or you see an error like The system cannot find the file specified when running uv.

Reach out to ITHelp@worldbankgroup.org for assistance.

Quarto

Quarto is not found after installation: contact ITHelp@worldbankgroup.org for assistance setting up the Quarto path in your user environment variables.

When Quarto renders fail with an error like access denied or permission denied, you might be using a wrong path for your Quarto executable or may not have installed Quarto from the Software Center. Contact ITHelp@worldbankgroup.org for assistance.

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