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Feedback Review

Administrators can review user-submitted feedback through the feedback review page.

Access

  • URL: /review/feedback (e.g. https://chat.example.com/review/feedback)
  • Requirement: Your email must be in the FEEDBACK_REVIEWER_EMAILS environment variable (comma-separated list) on the backend.

Configuration

Add reviewer emails to backend/.env:

FEEDBACK_REVIEWER_EMAILS=admin@example.com,reviewer@example.com

Only users whose email matches one of these addresses can access the feedback list.

What you can do

  • View feedback — See all submitted feedback (text, rating, timestamp, optional user info).
  • Filter and sort — Depending on the UI, you may be able to filter by date, rating, or other criteria.

Feedback submission

Users submit feedback via the in-app feedback form. Submissions are stored in the database and can be reviewed by authorized administrators. Feedback may be anonymous or associated with a user, depending on deployment.